Privacy Policy - Auto Attender AI

Last updated: May 30, 2026

This Privacy Policy explains how AAIRC ("AAIRC," "we," "us," or "our"), the company behind Auto Attender AI (the "Service"), collects, uses, discloses, and safeguards your information when you use our website at www.autoattender.ai, our chat/voice/callback widget, and related applications. By using the Service you agree to the practices described here.

1. Information We Collect

Contact & identity information you provide directly, such as your name, email address, phone number, company name, and any details you share in chat, voice, or callback interactions.
Verification information used to confirm your identity, including one-time passcodes (OTPs) and the phone number or email you verify.
Communications content, including chat transcripts, voice-call audio/transcripts, and callback records, used to deliver and improve the Service.
Technical & usage data, such as IP address, browser type, device information, pages viewed, and timestamps, collected automatically via cookies and similar technologies.

2. How We Use Your Information

To provide, operate, and maintain the Service, including connecting calls, callbacks, and chat sessions.
To send one-time passcodes and identity-verification messages that you request.
To respond to your inquiries, schedule demos or appointments, and provide customer support.
To improve, personalize, and secure the Service, and to detect and prevent fraud or abuse.
To comply with legal obligations.

3. SMS, Text Messaging & Phone Verification

When you provide your mobile number through our web forms or chat/callback widget and opt in, you consent to receive one-time verification codes (OTPs) and service-related messages, and/or a phone callback, from Auto Attender AI at the number provided. Message frequency varies based on your activity. Message and data rates may apply. You can opt out of SMS at any time by replying STOP, and reply HELP for assistance.

No sharing of mobile opt-in data. Mobile information and SMS opt-in consent collected by Auto Attender AI / AAIRC will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third party. Information may be shared only with service providers (such as our telephony/SMS carrier) strictly as needed to deliver the messages you request.

4. How We Share Information

We do not sell your personal information. We share information only with:

Service providers (e.g., cloud hosting, telephony and messaging carriers, AI model providers) that process data on our behalf under confidentiality obligations and only to provide the Service.
Legal and safety recipients when required by law, subpoena, or to protect the rights, property, or safety of AAIRC, our users, or the public.
Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described below.

6. Security

We use administrative, technical, and physical safeguards — including encryption in transit, access controls, and authentication — designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Access, correct, or request deletion of your personal information.
Opt out of SMS messages by replying STOP; opt out of marketing emails via the unsubscribe link.
Manage cookies through your browser settings.

To exercise any of these rights, contact us at info@autoattender.ai.

8. Children's Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

10. AI Processing of Your Conversations

Our chat and phone-callback features are powered by third-party artificial-intelligence (AI) service providers. To understand your requests and generate responses, the content of your chat messages and voice interactions — including transcripts and related metadata — may be transmitted to and processed by these AI providers acting on our behalf. These providers are bound by contractual confidentiality and data-protection obligations, process your data solely to provide the Service, and are not permitted to use it for their own advertising or marketing. We do not sell your conversation data. Please avoid sharing sensitive personal information (such as financial-account, health, or government-ID numbers) during chat or voice interactions.

11. Contact Us

AAIRC — Kansas, USA
Email: info@autoattender.ai
General: info@autoattender.ai
See also our Terms & Conditions.